Reminders and Announcements
It’s time to sign up for 2026 staff committees AND/OR share your input on other staff volunteer opportunities here.
Please complete by January 16.

The IRS’s 2026 mileage rate has been released. It will be set at 72.5 cents per mile for the year. This is up 2.5 cents from 2025. The new rate is loaded in ADP. All you need to do is enter your total miles as you normally would.
If you still use the spreadsheet to internally track your mileage it can be found here.

The SS Swag Store is now open. Place your orders for Senior Services t-shirts, polos, jackets, and other branded-gear whenever you’d like! Click here to browse and order.
💬 Feeling stressed? Need legal advice? Budget help? Parenting tips?
➡ Our Employee Assistance Program (EAP) has you covered — FREE, 100% confidential, 24/7 support.
🧭 Counseling • Legal & Financial Help • Life Tools • On-Demand Resources
📲 Register today at www.guidanceresources.com | Web ID: Guardian
Want to learn more about the new Thriving-at-Home initiative? Click here for a short video about the CAPABLE model. Click here to refer an existing program participant to this new service.
Got a Senior Services question you’ve always wanted to know? Submit your “Ask Anything” Questions here. They’ll be answered at Family Meetings and via emails throughout the year!
In the event of inclement weather that impacts our operations (early or delayed start, closures, etc.) you will receive an automated call and text message (if your phone allows this) alerting you to the change. Please check your phone and your voicemail!
Got an IT or Operations Need? Submit a ticket here or email itstaff@seniorservicesinc.org. Don’t forget to put your level of urgency!
If the room is available, Senior Services staff can reserve the IGC gallery theater to play pickleball after work hours (4PM or later). You and everyone in your party must sign and turn in this waiver. Bring your own paddles and balls. Happy playing!
Work full-time and have student loans? Be sure you’re tuned into the Public Service Loan Forgiveness program. Don’t forget to certify your employment at this link! Our E-IN is 56-1085968 and forms can be sent to Kim or Kristen.
View the latest organizational chart by clicking here.
Upcoming Birthdays and Anniversaries
Work Anniversaries
Joel McIver | January 3 | 9 YEARS
Tyler Smith | January 3 | 3 YEARS
Mark Batten | January 8 | 2 YEARS
Mildred Clinton | January 8 | 2 YEARS
Jocelyn Ponce | January 8 | 2 YEARS
Han Smith | January 8 | 2 YEARS
Cheryll Hester | January 9 | 3 YEARS
Frandee Nichols | January 12 | 4 YEARS
Dorothy Thomas | January 12 | 11 YEARS
Kevin Adams | January 13 | 4 YEARS
Lillie Gwyn | January 13 | 11 YEARS
Brenda Nolasco | January 13 | 1 YEAR
Renae Roeseke | January 20 | 4 YEARS
Kevin Douthit | January 25 | 27 YEARS
Phyllis Baggett | January 29 | 19 YEARS
Submit Requests, Share Your Stories, and Give Feedback…
Share It!
Mission Moment
Extra Mile Shout Out
Idea/Suggestion
Community Engagement Report
Submit a Request
IT Help Desk
Data Request
Housekeeping/Maintenance Need or Supply Request
New Employee IT and Work Space Request
Information, Links, Forms and More…
Employee Benefits Information
- 2026 Employee Benefits Guide
- Employee Navigator (Ancillary Benefits)
- SureCo (Health Insurance)
- Elder Care Choices
- Principal (403b retirement plan)
- Employee Assistance Program
Agency Information
- Strategic Plan
- Organizational Chart
- Incident/Accident Response Plan
- Employee Incident Report
- Non-Employee Incident Report
- General Guidance – Mental Health Crisis Calls
- Versa Phone Portal
- Language Line Interpretation Service
Dial: 1-866-874-3972
Account #: 509403
Announcements, Information, and News You Can Use!
News You Can Use!
- Senior Services Swag Store: Now you can purchase Senior Services branded gear whenever you’d like! Click here to browse and purchase. Place your order and receive it to the office in about a week.
- Our new Thriving-at-Home initiative kicked off on July 28! Click here to learn more about the CAPABLE model and how it can help older adults remain independently in their homes. Make a referral by clicking here.
- Open Pickleball: If the room is available, Senior Services staff can reserve the gallery theatre at the IGC after work hours (4PM or later) for pickleball play. Staff and anyone participating in pickleball must complete this waiver and turn in to John Brown (jbrown@seniorservicesinc.org). We have nets, but you must bring your own paddle and balls.
- Public Service Loan Forgiveness: Work full-time and have student loans? Be sure you’re tuned into the Public Service Loan Forgiveness program. Don’t forget to certify your employment at this link! Our E-IN is 56-1085968 and forms can be sent to Kaitlin.
- Treadmill Desk at Shorefair: The treadmill in the Shorefair fitness room is now equipped with a table/desk that will allow you to use your laptop while walking and/or have a surface for reading, writing, etc. while using the machine. Please see Asim or Kristen with questions about how to use the desk.
- Room Reservations: To reserve meeting spaces at either Shorefair or the new Intergenerational Center for Arts and Wellness we will use a system called Skedda. Please register here. Click this link for a video introduction/tutorial.
Advocacy Alerts and Information
- Caregiving in the US – A 2025 research report released by AARP.
- Social Connection Research – Check out new research released from Meals on Wheels America around their social connection pilot project.
- Profile of Older Americans – Data report from the Administration for Community Living.
- Storm Clouds or Calm Seas? The Outlook of Aging Policies for 2024 from Benjamin Rose Institute. View this webinar here.
- All Ages, All Stages – NC’s proposed roadmap for aging and living well. Review here.
- NC Institute of Medicine – Click here for their recommendations and strategies to improve the lives of the growing older adult population in NC.
- Fighting Ageism – Check out this issue of Generations Today: How Aging Shows Up in Media, Marketing, and Culture. Review these facts about Ageism.
- New Report from Meals on Wheels America Shares 8 Impacts of Meals-On-Wheels. Read full report here.
Upcoming Webinars/Learning Opportunities
There are no upcoming webinars and learning opportunities at this time.
Newsletters and Sites
Active Surveys and
Requests for Information
Sign up for 2026 committees and share your input on staff volunteer opportunities here.
Please complete by January 16.
Diversity, Equity, Inclusion
and Belonging
2025 Belonging Survey results are in!
Take a deep dive into the staff survey comparison (this year versus previous years) here.
Other Items:
- Glossary of DEIB terms
- DEIB Presentation from 4/24/23 Family Meeting
- DEIB Belonging Council statement.




